Privacy Policy for TidyRoo
Effective Date: August 21, 2023
1. Introduction
TidyRoo (“we,” “us,” or “our”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us.
2. Information We Collect
a. Personal Information: We may collect personal information such as your name, email address, phone number, and physical address when you book our cleaning services, inquire about our services, or communicate with us.
b. Payment Information: If you make payments for our services, we collect payment information, such as credit card details or other payment methods. However, we do not store this information; it is securely processed by our payment service providers.
c. Website Usage Data: We collect data about how you use our website, including your IP address, browser type, operating system, and browsing habits. This data helps us improve our website and services.
3. How We Use Your Information
We use your personal information for the following purposes:
a. To provide and maintain our cleaning services. b. To respond to your inquiries and requests. c. To process payments and provide invoices. d. To improve our website and services. e. To send promotional and marketing communications, where you have opted in. f. To comply with legal obligations.
4. Data Sharing and Disclosure
We may share your personal information with:
a. Service Providers: We may share your information with third-party service providers who assist us in delivering our services.
b. Legal Compliance: We may disclose your information when required by law or to protect our rights, privacy, safety, or property.
c. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing behavior on our website. You can manage your cookie preferences through your browser settings.
6. Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights or make inquiries regarding your personal data, please contact us at contact@tidyroo.com.au.
7. Data Security
We employ reasonable security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is entirely secure.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the updated policy on our website, and the effective date will be amended accordingly.
9. Contact Us
If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us at: Email: contact@tidyroo.com.au
10. Consent
By using our website or services, you consent to the terms of this Privacy Policy.
11. International Data Transfers
TidyRoo is based in Australia, and your personal information may be transferred to, processed in, and stored at a destination outside your country. By using our services, you consent to the transfer of your data to Australia and other jurisdictions as necessary for the purposes described in this Privacy Policy. We take measures to ensure that your data is protected in accordance with applicable data protection laws.
12. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect or store personal information from individuals under 13 years of age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.
13. Third-Party Links
Our website may contain links to third-party websites or services not operated or controlled by TidyRoo. This Privacy Policy does not apply to third-party websites. We encourage you to review the privacy policies of these third-party websites before providing any personal information to them.
14. Marketing Communications
If you have opted in to receive marketing communications from TidyRoo, you can opt out at any time by following the instructions provided in our marketing emails or by contacting us using the information in the “Contact Us” section of this Privacy Policy.
15. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
16. Complaints
If you believe that TidyRoo has not complied with this Privacy Policy or applicable data protection laws, please contact us. We will investigate and attempt to resolve your complaint in a timely and appropriate manner.
17. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of the jurisdiction in which TidyRoo operates.
18. Entire Agreement
This Privacy Policy constitutes the entire agreement between you and TidyRoo with respect to the subject matter hereof and supersedes all prior discussions, understandings, and agreements.