Terms and Conditions of Service
Effective Date: August 21, 2023
1. Introduction
Welcome to TidyRoo! These Terms and Conditions (“Terms”) govern your use of our website (TidyRoo.com.au) and the services provided by Tidyroo (referred to as “we,” “us,” or “our”). By accessing or using our website and services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please refrain from using our website and services.
2. Services
a. Cleaning Services: TidyRoo provides cleaning services to individuals and businesses (collectively referred to as “Customers”). Our services include but are not limited to residential and commercial cleaning, deep cleaning, and customized cleaning packages.
b. Service Bookings: Customers can book our services through our website, phone call, or by contacting us directly via email (contact@tidyroo.com.au).
c. Service Terms: The specific terms of each service, including pricing, timing, and scope, will be detailed in your service agreement or invoice.
3. Booking and Payment
a. Booking: When you book our services, you agree to provide accurate and complete information, including your name, contact details, and service preferences.
b. Payment: Payment for our services is due as per the terms agreed upon in your service agreement or invoice. We accept various payment methods, including credit cards, electronic funds transfer, and other secure payment methods.
4. Cancellation and Rescheduling
a. Cancellation: To cancel or reschedule a booked service, please provide notice as specified in your service agreement or invoice. Cancellation fees may apply.
5. Privacy Policy
Our Privacy Policy, available at [Link to Privacy Policy], outlines how we collect, use, and protect your personal information. By using our services, you consent to our collection and use of your data as described in the Privacy Policy.
6. Intellectual Property
a. Website Content: All content on our website, including text, graphics, logos, images, and software, is the property of TidyRoo and is protected by applicable intellectual property laws.
b. Use of Content: You may not reproduce, modify, distribute, or use our website content for any purpose without our prior written consent.
7. Liability
a. Limitation of Liability: To the extent permitted by law, TidyRoo shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising from the use or inability to use our services.
8. Indemnification
You agree to indemnify and hold TidyRoo harmless from any claims, demands, liabilities, damages, losses, costs, or expenses, including legal fees, arising from your use of our services or violation of these Terms.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Victoria, Australia.
10. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at: Email: contact@tidyroo.com.au
11. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on our website, and the effective date will be amended accordingly.
12. Termination of Services
We reserve the right to terminate our services to any Customer at our discretion, with or without cause. In the event of termination, any outstanding obligations, including payment obligations, will remain in effect.
13. Force Majeure
We shall not be liable for any failure or delay in the performance of our obligations under these Terms if such failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, acts of terrorism, strikes, and governmental actions.
14. Feedback and Complaints
We value your feedback and strive to provide the best possible service. If you have any feedback or complaints, please contact us at the provided contact information. We will make every effort to address your concerns promptly and professionally.
15. Entire Agreement
These Terms constitute the entire agreement between you and TidyRoo regarding the use of our website and services and supersede all prior agreements, understandings, and communications, whether oral or written.
16. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
17. Waiver
The failure of TidyRoo to enforce any provision of these Terms shall not be construed as a waiver of that provision or any other provision of these Terms.
18. Contact Us
If you have any questions, comments, or concerns about these Terms and Conditions, please contact us at: Email: contact@tidyroo.com.au
These Terms and Conditions are subject to change, and it is your responsibility to review them periodically for updates. By using our services, you agree to be bound by the most current version of these Terms.